Privacy Policy

This policy explains what Firezup collects when you use this website and how it is used.

What we collect

• Account details: your name and email address when you register, and your order history.
• Order details: the public username or link you ask us to deliver a service to. We never ask for your social media password.
• Technical data: IP address, browser and device information, and cookies needed to keep you signed in and to measure how the site is used.
• Payment data: payments are processed by third-party payment providers. We do not store your card number.

How we use it

• To deliver the services you order and to show you their status.
• To contact you about your orders and to answer support requests.
• To prevent fraud and abuse of the service.
• To improve the website.

Sharing

We share data only with the providers needed to run the service: payment processors, email delivery and the delivery partners who fulfil orders. We do not sell your personal data.

Cookies

We use cookies to keep you signed in, remember your preferences and understand site usage. You can disable cookies in your browser, but parts of the site may then not work.

Your rights

You can ask us to show, correct or delete the personal data we hold about you at any time through the contact page.

Changes

We may update this policy from time to time. The version published on this page is the one in force.